Applications Engineer

Locations

Campbell, CA and Taipei, Taiwan

Responsibilities:

Provide technical support for Keyssa’s new product category –a revolutionary interconnect technology—with potential clients, both domestically and internationally. Role involves providing customer-centric solutions to facilitate selling and marketing newly designed interconnect products to both current and future customers. May include pre-sales activities, assisting in formulating the product specification as per the customer’s needs, and accelerate the sales procedure accordingly. Also, may design the training material involved in technical field training, and assist in providing field training to the sales team.

The key responsibilities of an applications engineer comprise:

  • Engage with ODM and OEM partners and potential customers to identify custom requirements and incorporate them into the system test process
  • Guide schematics/layout of system platforms as per customer requirements and chip constraints
  • Analyze technological problems in installed application systems, checking its technical resolution and working condition, and fixing the same if required
  • Execute and stand behind the product’s qualifications, from a mass production perspective, in consumer electronic devices
  • Proven expertise in developing and writing data sheets and app notes.
  • Collaborate with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management
  • Prepare technical elements of proposal, formulating the intricacies involved in defining the technical solution guidelines for sales team support
  • Troubleshoot system applications on customer’s request, resolving other engineering issues regarding systems application; conduct regular follow up on customer’s activities, and monitoring the same for obtaining new sales opportunities
  • Prepare relevant records, data, and documents for product presentations,  training sessions and new product demonstrations

Educational/Certification Requirement:

BSEE/Cs or equivalent; MSEE preferred

Experience Requirement:

  • Proven expertise in collaborating with engineering and current and potential customers
  • 5-7 plus years of system validation and qualification experience for consumer/enterprise applications
  • Experience with OrCAD, schematic capture and PCB layout
  • Protocol test experience of any of the generic protocals-USB3.0; PCle 1,2,3; Display Port; SATA/SAS. Demonstrated skills in taking corresponding products to production
  • Proven customer relations skills; ability to “wear well” with clients under demanding and fatiguing conditions
  • Team player with keen interest in filling gaps in product development…as needed
  • Act as the voice of Keyssa in formulating informed, cogent answers to tough customer questions;
  • Excellent speaking and writing skills; proven track record in presenting complex information in a compelling and persuasive manner
  • Approximately 20% travel
  • Mandarin skills desirable
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